Return & Refund Policy

We want you to love your purchase. If you’re not satisfied, we’re here to help.

Returns:
You have 30 days from the delivery date to request a return. Items must be unused, in original packaging, and in resellable condition.

Refunds:
Once we receive and inspect your return, we’ll issue a refund to your original payment method. Please allow 5–10 business days for the refund to process.

Exchanges:
At this time, we do not offer direct exchanges. Please return the item and place a new order.

Return Shipping:
Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

For any return inquiries or support, contact us at info@chetrex.com.