Shipping policy

Thank you for shopping with Chetrex. We are committed to delivering your order as quickly and efficiently as possible.

Processing Time
All orders are processed within 1–2 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. We offer free shipping on all orders over $50 within the continental United States.

Standard shipping typically takes 3–7 business days, depending on your location.

Shipment Confirmation & Tracking
You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.

Lost or Stolen Packages
Chetrex is not responsible for packages lost or stolen after delivery has been confirmed by the carrier. If you believe your package is missing, please contact the shipping carrier or email us at info@chetrex.com.

Shipping Restrictions
We currently only ship within the United States.

If you have any questions about your shipment, feel free to contact us at info@chetrex.com.